Policy
At Healthshop, we are committed to transparency, quality, and customer satisfaction. Please review our store policies carefully before making a purchase.
1. Product Authenticity & Quality
• All products sold on Healthshop are 100% original vitamins and dietary supplements imported from the United States.
• We source exclusively from trusted suppliers and authorized distributors to ensure authenticity, safety, and compliance with international quality standards.
• Products are delivered sealed and in their original packaging.
2. Usage & Medical Disclaimer
• Healthshop products are dietary supplements, not medical treatments.
• Supplements are not intended to diagnose, treat, cure, or prevent any disease.
• Always read product labels and instructions before use.
• Consult a healthcare professional before using supplements if you are pregnant, nursing, under medical treatment, or have a medical condition.
• Healthshop is not responsible for misuse of products or failure to follow recommended usage instructions.
3. Orders & Payments
• All orders are subject to availability.
• Prices are listed clearly and may change without prior notice.
• Orders are confirmed only after successful payment or order verification.
• Healthshop reserves the right to refuse or cancel any order in cases of suspected fraud, pricing errors, or product unavailability.
4. Shipping & Delivery
• We deliver across Lebanon through trusted courier partners.
• Estimated delivery times are provided at checkout but may vary due to external factors.
• Healthshop is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.
• Customers are responsible for providing accurate delivery information.
5. Returns & Exchanges
• Due to the nature of health and wellness products:
• Opened or used products cannot be returned or exchanged for hygiene and safety reasons.
• Returns or exchanges are accepted only if the product is damaged, incorrect, or defective upon delivery.
• Claims must be reported within 24 hours of receiving the order, along with clear photos and order details.
• Approved cases will be resolved through replacement or store credit, at Healthshop’s discretion.
6. Cancellations
• Orders may be canceled before shipment confirmation.
• Once an order has been shipped, cancellation is no longer possible.
7. Limitation of Liability
Healthshop is not liable for:
Individual reactions or sensitivities to supplements
Improper storage or misuse after delivery
Delays or losses beyond our control
• Customer use of products is at their own discretion and responsibility.
8. Privacy & Data Protection
• All personal information shared with Healthshop is handled confidentially and used only to process orders, improve services, and communicate with customers.
• We do not sell, trade, or share customer data with third parties.
1. Product Authenticity & Quality
• All products sold on Healthshop are 100% original vitamins and dietary supplements imported from the United States.
• We source exclusively from trusted suppliers and authorized distributors to ensure authenticity, safety, and compliance with international quality standards.
• Products are delivered sealed and in their original packaging.
2. Usage & Medical Disclaimer
• Healthshop products are dietary supplements, not medical treatments.
• Supplements are not intended to diagnose, treat, cure, or prevent any disease.
• Always read product labels and instructions before use.
• Consult a healthcare professional before using supplements if you are pregnant, nursing, under medical treatment, or have a medical condition.
• Healthshop is not responsible for misuse of products or failure to follow recommended usage instructions.
3. Orders & Payments
• All orders are subject to availability.
• Prices are listed clearly and may change without prior notice.
• Orders are confirmed only after successful payment or order verification.
• Healthshop reserves the right to refuse or cancel any order in cases of suspected fraud, pricing errors, or product unavailability.
4. Shipping & Delivery
• We deliver across Lebanon through trusted courier partners.
• Estimated delivery times are provided at checkout but may vary due to external factors.
• Healthshop is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.
• Customers are responsible for providing accurate delivery information.
5. Returns & Exchanges
• Due to the nature of health and wellness products:
• Opened or used products cannot be returned or exchanged for hygiene and safety reasons.
• Returns or exchanges are accepted only if the product is damaged, incorrect, or defective upon delivery.
• Claims must be reported within 24 hours of receiving the order, along with clear photos and order details.
• Approved cases will be resolved through replacement or store credit, at Healthshop’s discretion.
6. Cancellations
• Orders may be canceled before shipment confirmation.
• Once an order has been shipped, cancellation is no longer possible.
7. Limitation of Liability
Healthshop is not liable for:
Individual reactions or sensitivities to supplements
Improper storage or misuse after delivery
Delays or losses beyond our control
• Customer use of products is at their own discretion and responsibility.
8. Privacy & Data Protection
• All personal information shared with Healthshop is handled confidentially and used only to process orders, improve services, and communicate with customers.
• We do not sell, trade, or share customer data with third parties.